City of Huntsville, Alabama (2020 – present)
(Municipality. 2,500 employees)

Junior Information Systems Security Officer. Present duties include:

  • Using software security tools to review and remediate vulnerabilities
  • Documenting policies, standards, procedures and guidelines to ensure secure, repeatable processes
  • Communicating an enterprise security posture to the ITS team
  • Communicating best practices to employees through security awareness training

IT Technician III. Senior technician & SME. Duties included:

  • Team lead and POC for Help Desk technician staff
  • Reviewed technician performance for continuous improvement
  • Served as technical liaison to other City departments
  • Accepted ISSO role in September 2022

Martin, Inc. (1998 – 2020)
(Sales company. 300 employees in 12 states)

  • Served as senior technician, and key technical liaison for third-party organizations
  • Designed and installed all new networks and cable plants
  • Administered the firewall, servers, and virtual infrastructure
  • Contracted and managed all telecommunications services
  • Documented:
    • Equipment configurations to ensure secure, repeatable designs
    • User account creation and removal (IAM)
    • Corporate technology governance
    • Acquisition playbook to address risks when combining unlike data ecosystems
  • Created a security awareness training program for employees
  • Established a patch schedule for IT equipment
  • Established an annual budget and equipment replacement framework

Davis-Kidd Booksellers (1995 – 1998)
(Bookstore in Jackson, Tennessee. 30 employees)

Responsibilities included building maintenance, coordinating with service companies, receiving, floor manager, and computer and telephone technical support.

Professional Certifications

  • ISC2 – CISSP® (expires April 2025)
  • ISC2 – CC (expires December 2025
  • CompTIA – CIOS Stackable (no expiration)
  • CompTIA – Project+ (no expiration)
  • ITIL 4 – Foundation (expires August 2026)

Professional Memberships

  • ISC2 – At-large Member
  • North Alabama Chapter of Information Systems Security Association (NAC-ISSA)
  • InfraGard Huntsville Members Alliance

Project Review

Key projects with Martin:

  • Complete asset inventory of all IT systems and components
  • Migration from Ipswitch Imail to on-prem Exchange
  • Conversion to a new internet domain name, due to legal loss of another name
  • Design, procurement and build of a new network in a new corporate office
  • Enterprise conversion from Avaya telephones to Digium VOIP
  • Company-wide user data backup solution with Veeam Endpoint Backup
  • Enterprise rollout of Carbon Black EDR
  • Toll-free use analysis, leading to a 30% monthly savings
  • Company-wide Sonicwall migration and upgrade
  • Company-wide Wi-Fi upgrade to WPA2 specifications
  • COVID response to securely convert employees to telework
  • Composed the technical playbook for ensuring a secure ecosystem combination of data ecosystems.

Skills

Technical documentation, communications, soft skills, customer service, equipment hardening, asset and lifecycle management, holistic view, SIEM, IT Service Management, EDR, vulnerability management

Languages

B1 CEFL proficiency in Spanish